The Heart Trust / NTA. The National Training Agency

Institución constituyente

Jamaica
JM

This organization is the facilitating and coordinating body for workforce development in Jamaica. It provide access to training, competence assessment and certification to all working age Jamaicans and offer career development and employment facilitation services island-wide.

Training is provided both in the workplace (Enterprise-Based), as well as through our 28 formal technical vocational and education training (TVET) institutions and over 120 TVET special programmes (Institution Based). Their annual enrolment exceeds 80,000, and our annual certification is now above 60,000.

In addition, the organization, through the National Council on Technical and Vocational Education and training (NCTVET), acts as the quality manager of the TVET system. It develops competency standards and assessment instruments, provides certification to individuals and accreditation to TVET institutions, programmes and registered training organizations. The Human Employment and Resource Training (HEART) Trust was established in 1982.

HEART is financed through a compulsory 3% payroll deduction levied on qualified private sector firms, which is supplemented by assistance from international partners. The Trust is mandated to finance, develop and monitor employment-training programmes, assist in placing graduates seeking jobs and promote employment projects.

Mission

Graduates using skills to increase productivity and competitiveness of Jamaican enterprises

Vision

A Jamaican workforce trained and certified to international standards stimulating employment-creating investment, contributing to improved productivity of individuals, enterprises and the nation.

Core values

  • Customer Satisfaction
    Anticipating, meeting and/or exceeding customer needs, wants and expectations.
  • Quality. 
    Welcoming new ideas and methods and encouraging individuals to explore new opportunities to improve performance and results.
  • Learning,Creativity and Innovation.
    Welcoming new ideas and methods and encouraging individuals to explore new opportunities to improve performance and results.
  • Relevance. 
    Welcoming new ideas and methods and encouraging individuals to explore new opportunities to improve performance and results.
  • Partnership
    Networking and cooperation with our stakeholders to bring shared success and goodwill.
  • Teamwork.
    Networking and cooperation with our stakeholders to bring shared success and goodwill.