The role of employment service providers. VOLUME 4

Guide to anticipating and matching skills and jobs. Volume 4

This guide provides in-depth consideration of the role of employment service providers (public and private) in anticipation and matching. It is directed at employment policy-makers, managers and professionals working in the organisations that provide employment services in developing and transition countries. The aim of the guide is to provide its audience with practice-relevant policy options and practical examples from case studies across the world. 

The International Labour Office (ILO) describes public employment services (PES) as follows1: ‘usually part of ministries of labour or, less often, operate as separate executive agencies. They plan and execute many of the active, and sometimes passive, labour market policies used to help workers enter the labour market, to facilitate labour market adjustments, and to cushion the impact of economic transitions. To do this, public employment services typically provide labour market information; offer job-search assistance and placement services; administer unemployment insurance benefits; and manage various labour market programmes (worker displacement assistance, retraining, public  service employment, etc.). Public employment services must provide these services to both jobseekers and enterprises. The importance of tripartism and social dialogue in the administration of public employment services is reflected in the composition of their advisory bodies.’

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